STANDARDS THAT EXCEED EXPECTATIONS
WHO WE ARE:
We are an owner managed company with over 30 years experience in providing commercial building services including repairs, maintenance and tenant improvements.
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We strive to develop long-term, trusting relationships with clients, vendors and employees. We stand out as a construction company that is defined as exceeding expectations, adhering to a code of values reflecting soundness, completeness, and ethical business practices. We are committed to evolve as our clients and business environments progress, utilizing a cost-saving method to our clients’ maximum benefit.
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Customer satisfaction is our most important asset.
THE EXCEL WAY:
OUR CORE VALUES
TRUST
Honest and transparent communication to establish confidence in what we do
RESPECT
Treating clients and each other with dignity and honor
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INTEGRITY
Decision making based on doing the right thing by the client
COLLABORATION
Working in partnership to produce positive results
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DEPENDABLE
Doing what we say we will do with a sense of urgency without over committing or under delivering
SOLUTION
DRIVEN
Quickly responding in a proactive, effective and efficient manner
INNOVATION
Actively pursuing industry and technological advances in order to adapt and deliver value beyond building
OUR CEO
Karen Ratzlaff, Owner
Karen’s exposure to the field of construction began working with her father as a finish carpenter. Her experience includes owner/project manager for a non profit organization completing several phases of improvements including a 50+% expansion project. She served general contracting firms in the roles of Operations Administrator, Estimator, Project Manager, Regional Manager and Operations Manager before she founded Excel Construction Services, Inc. Karen has professional training in finance, general accounting and construction and holds General Contractors licenses in three states.
WBENC Certification validates that a business is at least 51 percent owned, controlled, operated, and managed by a woman or women.
